Docs

Licensing & activation

30-day trial · one license per PBX

Every install gets a 30-day full trial: no card, nothing auto-charges. One license covers one PBX.

The trial

Your trial registers by itself during the welcome flow. For the 30 days it runs, everything is unlocked.

Admins see a small countdown in the toolbar: blue while there’s plenty of time, amber in the last few weeks, red in the final days, then “Trial ends today”. Technicians and users don’t see it. It’s the buyer’s signal, not a nag for every user.

When the trial ends

  • FreePBX family: Call Flow Studio keeps working in free read-only Viewer mode. You can still visualize everything; editing is locked and image exports carry a small watermark until you activate.
  • VitalPBX: Call Flow Studio keeps working as a free read-only visualizer for your first two tenants, yours for good. Opening the rest of your tenants is what needs a license. (Call Flow Studio is read-only on VitalPBX either way.)

Either way, nothing on the PBX itself changes. This only affects Call Flow Studio.

Buying & activating

  1. Purchase a license. You receive an activation code by email.
  2. In Call Flow Studio, go to Admin → License.
  3. Paste the code and click Activate.

The first activation binds that license to that machine. One license = one PBX.

Moving to new hardware

A license is bound to one machine, so release it from the old box before activating on a new one. If the old PBX has failed and you can’t reach it, we’ll release it for you.

Full steps for both cases: Moving or replacing a license.

What the License panel shows

  • A status chip reading Active, Trial, or Not active.
  • A Get a license button, and a field to paste an activation code.
  • While a trial is running, the date it ends.

Starting a trial confirms with “Trial started, enjoy the next 30 days!”. When the 30 days are up, the admin countdown just disappears. There’s no pop-up, no nag screen, and no locked-out page: Call Flow Studio settles onto its free tier and carries on.

Two things the panel won’t do for you:

  • No License panel at all: you’re signed in as a technician or user. It is admin-only, and whoever bought the license manages it.
  • Revoked, or already active on another PBX: email support@callflowstudio.io and we’ll sort it out.